Previous incidents

September 2023
Sep 28, 2023
1 incident

Outbound 10DLC Messaging Incident

Resolved Sep 28 at 01:07pm PDT

The carrier has advised us they are observing expected network behavior. Clerk teams remain engaged to ensure prolonged stability and normal message deliverability.

1 previous update

Sep 12, 2023
1 incident

Data Center NOC issues

Resolved Sep 12 at 08:55am PDT

At approximately 10:38AM CST data center's NOC became aware of a network issue in our Dallas, TX POP. They are actively investigating and will provide updates once available.

Update 10:51AM CST: They have identified the root cause of the issue, and are working to implement a fix. ETTR of within ten minutes.

August 2023
Aug 28, 2023
1 incident

Minor outage

Resolved Aug 28 at 07:36pm PDT

We are experience a minor outage with the latest upgrade. Our team is working on getting this resolved ASAP.

July 2023
No incidents reported